Mechatronic Development and Prototyping Facility

Customer Support

Machine-related problems

  • Stratasys: 1-800-801-6491 option 1 or support@stratasys.com
  • Application questions or questions about Insight or processed job files

  • Cimetrix: 1-800-298-6437 or support@cimetrixsolutions.com
  • Downloads

    Dimension 1200es SST 3D Printer

    User Guide and Software

  • Dimension 1200es User Guide (.zip)
  • CatalystEx Software Version 4.2 Build 4147(.zip)
  • 3D Printing Learning Modules (.zip)
  • Firmware

  • Dimension System Software Version 7.2 Build 1924 (.zip)
  • Fortus 400mc

    User Guide and Software

  • Fortus 400mc User Documentation Library (.zip)
  • Insight Software Version 7.1 Build 4142 (.zip)
  • Firmware

  • Fortus 400mc Controller Software Version 3.8.0 (.zip)
  • Materials

  • ABS-M30
  • PC-ABS
  • PC
  • ABS-ESD7
  • PPSF
  • ULTEM 9085
  • Finishing Touch Smoothing Station

  • Site Prep Guide, User Guide, Installation Video and Operation Video (.zip)
  • MicroCare Smoothing Station Fluid MSDS
  • CleanStation

  • Soluble Concentrate MSDS
  • Ecoworks MSDS